VoIP Specialist at Miami University
Posting DateAugust 29, 2017
Location of Position
Imagine the possibilities with a career at Miami…
Miami University is a major public university with a small college feel. Creating environments for learning excellence and providing career opportunities in Oxford, Hamilton, Middletown, West Chester and Luxembourg, our faculty and staff are the fuel that drives Miami!
We rank first nationally among public universities for best teaching by U.S. News & World Report. Our opportunities for growth and advancement aren't limited to students in the classroom. Our faculty, staff and student employees are highly valued for their contribution toward the Miami experience.
Miami’s main campus is located in Oxford, Ohio, 35 miles north of Cincinnati. A true college town, Oxford features a wide variety of shops and restaurants within walking distance of the main campus. Our regional campuses are located in Hamilton, Middletown and the Voice of America Learning Center in West Chester, Ohio.
Duties and Responsibilities
Job Summary: Job ID: 4754 – FT – Unclassified (salaried)
This position is responsible for providing direct support to users of the telephone system at Miami University, both VoIP & analog, and all services associated. Independently, with minimal supervision, making changes in configurations to satisfy the needs of the users and maintaining accurate records in appropriate/applicable systems reflecting these changes.
- Requires an Associate degree.
- 1-2 years of experience in one or more of the following:
- Experience in administration of VoIP technical systems and related services.
- Telecommunications system administration, billing and record keeping.
- Any equivalent combination of education and/or experience providing the knowledge/skills/abilities listed above may be substituted. Experience in these knowledge/skills/abilities may be earned concurrently.
Miami University, an EO/AA employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami does not permit, and takes action to prevent, harassment, discrimination and retaliation. Requests for reasonable accommodations for disabilities should be directed to ADAFacultyStaff@MiamiOH.edu or 513-529-3560. Annual Security and Fire Safety Report may be found at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html. Criminal background check required. All campuses are smoke and tobacco free.