Systems Administrator at The Ohio State University
Posting DateAugust 18, 2016
Location of Position
For 144 years, The Ohio State University's campus in Columbus has been the stage for academic achievement and a laboratory for innovation. It's where friendships are forged. It's where rivalries and revelry are born.
The university's main campus is one of America's largest and most comprehensive. As Ohio's best and one of the nation's top-20 public universities, Ohio State is further recognized by a top-rated academic medical center and a premier cancer hospital and research center. As a land-grant university, Ohio State has a physical presence throughout the state, with campuses and research centers located around Ohio.
Duties and Responsibilities
The Systems Administrator is responsible for the multi-platform computing hardware, software, and network systems of various College of Engineering (CoE) departments and/or centers, as assigned; leads Operations Services on incidents, requests, and problem management, as well as on-demand systems administration for departments with open positions or other limited duration needs; installs, configures and maintains network switches and firewalls; configures and manages virtualization technologies; identifies and implements strategies and solutions to upgrade, assemble, set up and maintain day-to-day operations; installs and maintains third party software as needed for staff and faculty; assists in IT inventory and auditing; collaborates with other computing resource managers within the College and University; works with unit faculty and staff to understand and address business needs; maintains a security and compliance profile in supported units; ensures all Federal, State, University and College IT policies are followed; adheres to Information Technology Infrastructure Library (ITIL) best practice framework to ensure the availability, security and performance of infrastructure systems and fulfillment of customer Service Level Agreements (SLAs).
Bachelor’s degree, vocational or technical school degree, or equivalent combination of education and experience; experiential knowledge of server, laptop, desktop, and network hardware; experience with Windows, OS X, and/or Linux operating systems, Hyper-V and/or VMware virtualization technologies; strong knowledge of IT security, network services, and storage technologies; demonstrated technical aptitude, troubleshooting skills, and analytical thinking appropriate for the position; ability to effectively function with a high level of autonomy; strong written and verbal communication skills; good organizational skills with ability to provide technical leadership on project efforts; excellent interpersonal and customer service skills; demonstrated ability to deliver technical and administrative support to peers and cross-functional partners.
Desired: Ability to lift 25 pounds, climb stairs, and have good dexterity; experience with ITIL v3 Foundations; experience with an ITSM such as Cherwell, ServiceNow, etc.; ability to provide technical guidance to less experienced peers; systems administrator experience in two or more of the following: IT Security, Network Services, Systems Operation Configuration/Management Tools, and/or Storage; industry certifications in one or more of the following: ITIL v3 Foundations, CompTIA Network+, Apple ACMT, Microsoft MCSA or MCSE or MCP; experience mentoring and coaching staff and/or student employees.
The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability status, or protected veteran status.