Senior Business Process Analyst at The Ohio State University

Senior Business Process Analyst at The Ohio State University

Job Type
Posting Date
June 17, 2016
Location of Position

Columbus, OH

Company Summary

Looking for a new role where you will be challenged and where you can make an impact? If you are a respected process analyst with integrity, enthusiasm and system implementation experience, we have a terrific opportunity for you to consider!

The Ohio State University is currently hiring team members to be part of the implementation of an enterprise resource planning solution that will modernize the university's financial information systems, streamline processes, foster strategic alignment of resources, and allow timelier and better data-supported decisions. This project is scheduled to begin in early 2016 and anticipated to take two to three years and will require extensive university resources to effectively prepare, communicate, and implement this new software. These are ongoing, full-time positions that will involve implementation, as well as, continuing support for enhancements and upgrades.

Duties and Responsibilities

The Opportunity

The Office of Business and Finance is looking for a Senior Business Process Analyst to be a part of the project management team and assist in the preparation, communication, and implementation of the financial upgrade and ongoing system enhancements and updates. Serves as internal consultants by conducting reviews of business units' organizational structures, workflow designs, processes, and systems and make recommendations as to how to improve efficiencies and effectiveness. Must understand and model the impact of changes, and assist with implementation of proposed changes. Works with business units to document current state and model future state based on needs and strategic visions of unit and university. Notes successes and challenges of processes, as well as, identifies additional needed resources. Provides coordination and management of the enterprise release schedule, documentation, and coordination of effort for system updates. Serves as contact point with stakeholders and vendors and coordinates roles and procedures for external vendors and internal staff. Serves as liaison to end users by ensuring effective communication and collaboration. A successful candidate is an excellent communicator, critical thinker, motivated with a positive attitude, and able to work independently to gather and evaluate data.

Performance Objectives

  • Identify stakeholders and interview staff at all levels of the business unit. Establish good working relationships. Identify subject matter experts in business units.
  • Map processes and process improvements.
  • Facilitate documentation of existing processes and improvements.
  • Work closely with Office of the Chief Information Officer (OCIO) to ensure technology is being fully leveraged to maximize workflow designs.
  • Communicate changes and facilitate implementation of process redesign
  • Gather and analyze data. Develop key reporting metrics that can measure enhanced performance and productivity value.
  • Prepare reports and deliverable documents to present analysis to management.
  • Work closely with end users to problem solve and troubleshoot process issues. Serve as liaison to OCIO if necessary.
Position Requirements


Bachelor's degree in accounting, finance, engineering, computer science, operations management, or related field. 8-10 years related experience in implementations creating and maintaining enterprise documentation and process review including organizational design, change management and supporting information technology in a complex business environment. 4 years' experience with process improvement methodology, process design, process metrics. Experience using standard MS Office tools. Demonstrated facilitation and interviewing skills. Strong verbal, written, presentation and interpersonal skills. Ability to make decisions using considerable independence and initiative, as well as the ability to collaboratively in a group setting. Ability to work collaboratively with individuals from a variety of different backgrounds. Ability to facilitate work groups and lead effective meetings. Experience with financial systems and processes.


MBA, other master's degree, PMP, CAPM, Lean/Six Sigma. Proficiency with project management software. Experience with complex, large-scale ERP or cloud ERP implementations. Experience facilitating work groups. Project management experience or experience working on a project management team. Supervisory experience including hiring, training, coaching and evaluating.

Required Experience

(See Above)

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The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability status, or protected veteran status.