Dental/Medical Claims Specialist, The Ohio State University

Dental/Medical Claims Specialist, The Ohio State University

Job Type
Full-time
Posting Date
June 20, 2016
Location of Position

Columbus, OH

Company Summary

The Ohio State University College of Dentistry seeks a Dental/Medical Claims Specialist to join its Patient Financial Services team. The Patient Financial Services team supports the undergraduate and graduate outpatient clinics ensuring compliance with all clinical and financial requirements related to billing and collection of patient accounts. The Dental/Medical Claims Specialist’s primary responsibilities include insurance verification, acceptance of patient funds for co-payments and deductibles at time of service, collection of patient outstanding accounts, and other customer service functions while providing patients with exceptional customer service.

The Patient Financial Services team supports the undergraduate and graduate outpatient clinics ensuring compliance with all clinical and financial requirements related to billing and collection of patient accounts. The Dental/Medical Claims Specialist’s primary responsibilities include insurance verification, acceptance of patient funds for co-payments and deductibles at time of service, collection of patient outstanding accounts, and other customer service functions while providing patients with exceptional customer service.

The Ohio State University College of Dentistry is the fourth largest public dental school in the United States and it is the only state-supported dental school in Ohio. The college is divided into ten divisions with all major ADA-recognized dental specialties represented.

Duties and Responsibilities

The Dental/Medical Claims Specialist will serve the patients of the College of Dentistry by verifying insurance coverages and performing cashier and collections functions. The proportion of time allocated to each of these functions will vary based on the needs of the clinics.

Additional responsibilities include: answering phones; greeting patients; verification and interpretation of insurance coverage; processing of patient payments; serves as liaison between dentists, patients, and payers; maintains files and/or sorts and distributes mail; copies, collates and/or staples material(s); performs data entry and prepares data for analysis; prepares graphs and charts; answers inquiries and provides customer service; checks and verifies data; and prepares reports or presentations; performs other duties as directed.

Position Requirements

There are two (2) positions available.

  • The first position works Monday-Friday, 8:00 a.m.-5:00 p.m.
  • The second position works Monday-Thursday, 11:00 a.m.-8 :00 p.m. and Friday, 8:00 a.m.-5:00 p.m.

Both positions may require some weekend or day/evening work for special projects or shift shortage. Each position requires successful completion of drug and alcohol tests. Work is performed primarily in an office environment and the employee in this position is subject to indoor environmental conditions. Both positions require sustained periods using a keyboard and performing other computer functions, as well as reviewing documents both in hard copy and electronic formats. Sufficient personal mobility and physical reflexes are required to permit the employee to function in a general office environment to accomplish tasks.

Required Experience

(See above)

Apply Here

The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability status, or protected veteran status.

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