Chief Administrative Officer at The Ohio State University

Chief Administrative Officer at The Ohio State University

Job Type
Posting Date
September 18, 2019
Location of Position

Columbus, OH

Company Summary

For 144 years, The Ohio State University's campus in Columbus has been the stage for academic achievement and a laboratory for innovation. It's where friendships are forged. It's where rivalries and revelry are born.

The university's main campus is one of America's largest and most comprehensive. As Ohio's best and one of the nation's top-20 public universities, Ohio State is further recognized by a top-rated academic medical center and a premier cancer hospital and research center. As a land-grant university, Ohio State has a physical presence throughout the state, with campuses and research centers located around Ohio.

The Ohio State University is proud to be a premier employer that provides an exceptional total rewards package including medical, dental, vision and many other “hidden” benefits. Our competitive benefits package is offered to all eligible faculty and staff in order to attract, develop and retain top performers eager to share their talent, time and success. Our benefits support your health and financial goals and include not only health insurance, but also generous state retirement, tuition assistance for our employees and their dependents, wellness initiatives, and much more. Please visit for detailed information. Be your best at The Ohio State University!

Duties and Responsibilities

The Ohio State University, a member of the Association of American Universities, is a world-class public, urban, land-grant research university with very high research activity. As Ohio’s flagship, it is the leading comprehensive teaching and research institution in the state. Nearly 65,000 students are enrolled at Ohio State, which includes the University’s Columbus campus; its regional campuses at Lima, Mansfield, Marion, and Newark, where a premium is placed on access; and its Wooster campus, home to the Ohio Agricultural Research and Development Center and the Agricultural Technical Institute. Ohio State has 15 colleges that offer more than 200 undergraduate majors and some 270 Master’s, doctoral, and professional programs.

A member of the senior leadership team, the Chief Administrative Officer (CAO) reports to the Vice President for the Office of Distance Education & eLearning (ODEE) and Chief Information Officer (CIO) and is responsible for strategic planning and setting the short- and long-term strategic direction for administrative and technical services within the landscape of IT and eLearning. This includes oversight and direction of shared services including finance, contract management, facilities management, marketing and communications, human resources, relationship management, and IT service management, and their related financial, human capital and administrative management responsibilities.

The CAO has a broad and comprehensive knowledge of the financial and political structure of a large, complex organization as well as the vision required to help steer into the future. This key role brings a strategic focus on clarity and alignment of the services we provide to our faculty, staff and students, how we offer and provide best-in-class service delivery and how we ensure a consistent user experience.

The CAO will work with all areas of the organization to understand current management and operational needs, map out future goals, and create efficiencies to ensure effective utilization of resources across the organization and the university enterprise. The CAO will have the finance/business acumen to design service cost models and illustrate and articulate them elegantly for our customers and stakeholders. A forward-thinking, solutions mindset is critical in order to plan effectively for future state.

Position Requirements


Experience in one or more of the following areas is highly desirable: designing and delivering complex services to meet customer requirements; leading in a metrics-driven culture; visualizing complex budget structures; higher education; supporting a start-up or spinning off a business

Required Experience


Bachelor’s degree, or an equivalent combination of education and experience; at least 15 years of strategic management experience in a relevant position within a similarly complex organization; strong skills in creative visualization of data and information.

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In accordance with the Disaster Preparedness and University State of Emergency Policy 6.17 this position has been designated as an essential position.

The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability status, or protected veteran status.